Workflow Optimization

Not just the insight — the workflow behind it.

Cascala’s clinical AI doesn’t stop at summaries and recommendations. We use the same engine — the one that retrieves records, cites its sources, and applies clinical logic — to optimize the backend processes your teams run every day. Customized to your workflows, configured to your systems, measured against your numbers.

Works over your existing EHR

No rip and replace

Clinical logic, not generic RPA

Measured against your baseline

Clinician reviewing a patient chart on a tablet

What we optimize

Clinic work is more than the visit

Behind every summary and recommendation is a chain of operational work — intake, documentation, coordination, follow-up. Cascala optimizes that chain end to end, with a citation behind every step.

Chart prep

Cascala identifies scheduled patients, retrieves available records, processes and organizes files, and surfaces relevant diagnosis and HEDIS gap evidence with supporting citations.
Provider visit

Before the visit, the provider reviews the problem list and supporting evidence. The provider then conducts the visit, finalizes the problem list, and publishes the note in eClinicalWorks.
Final review

Cascala compares the provider note against the prepared evidence and creates a report flagging potential discrepancies. The coder reviews and resolves any issues before the claim is submitted.

Why Cascala

Automation that understands the chart.

Clinical, not generic

Because the engine reads and reasons over the clinical record, it optimizes clinical workflows that generic RPA and rules engines can’t touch — with a citation behind every step.

Customized to you

We map your actual workflows and configure to them — your systems, your protocols, your standard of care. No off-the-shelf template.

Over your stack, not around it

Cascala works on top of PointClickCare, MatrixCare, WellSky, and your EHR — surfaced where the work already happens. No rip and replace.

Measured

We baseline the process, deploy, and report the delta — hours saved, cycle time, conversion, leakage.

A person using the Cascala ai care coordination platform

A customized engagement, not a black box.

Discover
We map the workflow, the systems, and the numbers that matter.

Configure
We tune the clinical AI to your process, protocols, and standard of care.

Deploy
We surface it inside the tools your teams already use — live in weeks, not quarters.

Measure & refine
We report the delta against your baseline and tune continuously.

Proof, not promises

Optimized workflows, measured in the numbers.

3+ hr

saved per intake FTE / day on auto-reviewed referral packets.

70%

faster admission decisions vs. manual review.

<1 week

from contract to a workflow live in production.

15-25%

reduction in avoidable drug spend via med reconciliation.

This is really amazing for the facilities… this [gives] nursing homes an advantage because it’s a very competitive market, and a lot of times the reason why patients don’t go to a facility is because of the response time.

CEO, Skilled Nursing Facility

Cascala didn’t just give us better summaries — it changed how the work moves through the building.

COO / VP of Operations, multi-site operator

Frequently Asked Questions

How does Cascala work with existing EHRs?

Cascala works across browser-based EHR environments and delivers information inside existing workflows. Teams can access source-cited clinical context without adopting another portal or replacing their current EHR.

What is workflow intelligence in healthcare?

Workflow intelligence applies relevant clinical context to the tasks care teams already perform. Rather than sending users to another disconnected tool, Cascala delivers information within existing workflows to support faster review, follow-up, and coordination.

Which healthcare workflows can Cascala support?

Cascala can support workflows such as referral review, record retrieval, pre-visit chart preparation, care-transition follow-up, and clinical information review. The specific workflow depends on the organization and the care setting.

Can Cascala reduce manual chart review?

Cascala organizes available records, surfaces relevant clinical details, and links information to its source documentation. This reduces the time teams spend opening files, searching long records, and manually assembling the clinical picture.

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